Terms & Conditions —
mama bajji Platform

1General Terms & Conditions

Mama bajji (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. These Terms & Conditions apply to all users of the mama bajji website and mobile application. By using any mama bajji service, you confirm that you have read and agreed to all of these Terms & Conditions.

These Terms & Conditions have been drafted in accordance with the applicable laws of Bangladesh. mama bajji is committed to maintaining a transparent, fair, and lawful gaming environment at all times.

• Mama bajji provides services exclusively to individuals aged 18 and above.
• Users from regions where access to this platform is prohibited by law may not register an account on mama bajji.
• Mama bajji reserves the right to modify the terms of service at any time without prior notice.
• If any part of these Terms & Conditions is unclear, please contact the mama bajji support team.

2Account Registration & Verification

To open an account on mama bajji, you must provide accurate and complete information. Opening an account with false or misleading information is strictly prohibited and may result in account termination.

When registering on mama bajji, you must provide your full name, date of birth, email address, phone number, and residential address. This information will be used during KYC verification. If any discrepancy is found, mama bajji reserves the right to temporarily or permanently suspend the account.

• Each individual may hold only one account on mama bajji.
• Keeping your account password secure is entirely your responsibility.
• Sharing your account with others or using someone else's account is strictly prohibited.
• If you notice any suspicious activity on your account, contact mama bajji support immediately.
• A national ID card, passport, or driving license is accepted for KYC verification.

3Deposit & Payment Policy

Mama bajji currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. Minimum and maximum deposit limits displayed on the platform must be observed at the time of depositing.

Funds deposited on mama bajji may only be used for gaming activities. Using mama bajji's services for money laundering or any illegal activity is strictly prohibited.

• Deposits are usually instant — though bank transfers may take 1–2 hours.
• The payment method used for deposits must be registered in your own name.
• Once a deposit is completed, mama bajji is not responsible for issuing any refunds.
• Mama bajji reserves the right to hold and investigate any transaction it considers suspicious.

4Withdrawal Rules & Process

Withdrawing from mama bajji is quick and straightforward. Any user who has successfully completed KYC verification may submit a withdrawal request. mama bajji typically processes withdrawals within 5 to 15 minutes.

Mama bajji's withdrawal policy is designed with the user's best interests in mind. However, withdrawals may be held if certain specific conditions are not met.

• Withdrawals may only be made through the same method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• In suspicious circumstances, mama bajji reserves the right to hold withdrawals pending verification.
• The minimum withdrawal amount is as displayed on the mama bajji website.
• Multiple withdrawal requests may be submitted on the same day, provided the daily limit is not exceeded.

5Bonus & Promotion Terms

Mama bajji regularly offers various bonuses and promotions. Each bonus has its own terms, which must be read before accepting. mama bajji's bonus terms are always disclosed transparently.

• The welcome bonus is available to new registered users only and can be claimed once.
• After claiming a bonus, wagering requirements must be completed within the specified time limit.
• A new bonus cannot be claimed while another bonus offer is still active.
• Mama bajji reserves the right to modify or cancel any bonus offer at any time.
• Bonus abuse or any attempt to claim bonuses through dishonest means may result in account termination.

6Gaming Rules

All games in the mama bajji game lobby are developed by internationally accredited software providers. Each game has its own rules, which should be reviewed before playing.

Mama bajji ensures that all games on the platform are completely fair and free from any manipulation. The RNG system is regularly audited by independent third parties.

• If a game session is cancelled due to a technical error, mama bajji will refund the bet.
• If your internet connection drops during a game, mama bajji will determine the outcome based on its server records.
• Exploiting any bugs or glitches in a game to gain an unfair advantage is strictly prohibited.
• Playing on the same account from multiple devices simultaneously may be restricted.

7Prohibited Activities

The following activities are strictly prohibited on the mama bajji platform. Violation of these prohibitions will result in permanent account closure and legal action where necessary.

• Using the mama bajji platform for money laundering or concealing the source of illicit funds.
• Playing games using hacking, bots, scripts, or any other automated methods.
• Operating an account using a false identity or impersonating another person.
• Attempting unauthorized access to the mama bajji system.
• Harassing or defrauding other users.
• Using multiple accounts to circumvent promotion terms.
• Attempting to reverse engineer any mama bajji system or software.

8Account Closure & Suspension

Mama bajji reserves the right to temporarily or permanently close any account under the following circumstances. Users may also request closure of their own account at any time.

• Violating the Terms & Conditions.
• If KYC verification fails or false information is provided.
• When a user requests self-exclusion or a voluntary break.
• Prolonged inactivity (more than 12 months).
• By court order or legal requirement.

When closing any account, mama bajji will endeavor to return any valid balance (excluding bonuses), except in cases involving prohibited activities.

9Limitation of Liability

Services provided through the mama bajji platform are offered on an "as is" basis. mama bajji is not liable for any financial losses incurred through gaming. Gaming is a form of entertainment — it should not be treated as a source of income.

• Mama bajji will not be held responsible for any issues arising from a user's internet connection.
• Mama bajji is not liable for any delays caused by third-party payment providers.
• Mama bajji is not responsible for the theft of a user's password or account credentials.
• Mama bajji's total liability shall under no circumstances exceed the user's total deposits made in the preceding 30 days.

10Dispute Resolution

Mama bajji is committed to resolving any user complaints or disputes promptly and fairly. If you are dissatisfied with anything, please contact mama bajji customer support in the first instance.

• After a complaint is submitted, mama bajji will provide an initial response within 48 hours.
• Complex issues may take up to 7 business days to resolve.
• If you are not satisfied with a mama bajji decision, you may apply for independent mediation.
• Mama bajji's server logs and records will serve as the final evidence in resolving all disputes.

11Privacy & Data Protection

Mama bajji places the highest priority on the security of your personal information. The mama bajji Privacy Policy forms an integral part of these Terms & Conditions. For more details, please visit our Privacy Policy View Page.

• Mama bajji does not sell your information to third parties.
• Only the information necessary for payment processing is shared with partner institutions.
• Information may be disclosed to authorities when required by law.
• All personal data is protected with 256-bit SSL encryption.

12Policy on Changes to Terms

Mama bajji reserves the right to update these Terms & Conditions at any time. For significant changes, mama bajji will notify users via their registered email or through a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• Notice of changes to terms is generally given 7 days before they take effect.
• If you disagree with updated terms, please contact mama bajji support to request account closure.
• The date of the most recent update will always be displayed on this page.