Privacy Policy —
mama bajji platform

1What Information We Collect

When you create an account and use mama bajji's services, we collect certain necessary information. This is used to provide you with the best possible experience and to keep your account secure. mama bajji never collects more information than is required.

Mama bajji does not collect sensitive information — such as health data, religious beliefs, or political opinions — without your consent. Our data collection process is fully transparent and lawful.

2How We Use Your Information

Mama bajji uses your data only for specific and legitimate purposes. We do not send irrelevant advertisements or use your identity for any unrelated purpose.

• To manage your account and complete the KYC verification process.
• To process deposits, withdrawals, and other financial transactions.
• To improve mama bajji's service quality and develop new features.
• To manage security measures against fraud and money laundering.
• Responsible Gaming Monitoring — to detect excessive gaming behavior.
• To send you important notifications related to your account.
• To fulfill legal obligations and prepare regulatory reports.

3Data Sharing & Disclosure Policy

Mama bajji never sells your personal data to third parties. However, in limited circumstances, certain data may need to be shared — each of those cases is clearly outlined below.

• Payment Providers: Only the data necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Legal Requirements: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Cybersecurity Partners: Limited data shared with trusted security providers for fraud detection and prevention.
• Business Restructuring: Users will be notified in advance if there are major changes to mama bajji's business operations.

4Cookies & Tracking Technologies

Mama bajji's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience. Cookie usage on mama bajji is completely transparent.

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Measures site performance — all data is anonymized.

You can disable non-essential cookies at any time from your browser settings. Please note that doing so may limit some features on mama bajji.

5Data Protection Measures

Mama bajji uses industry-leading technology to protect your data. Our security team monitors systems 24/7, ready to address any potential threats.

• All stored data is protected with 256-bit AES encryption.
• All data transmissions are encrypted using TLS 1.3 protocol.
• Two-factor authentication (2FA) available for all accounts.
• Regular third-party security audits and penetration testing.
• Server data is backed up daily and stored in geographically separate locations.
• System access logs and anomalous activity are detected in real time.

6Your Privacy Rights

Every mama bajji user has full control over their own data. We respect the following rights in accordance with GDPR and international data protection laws.

• Right to Access: You have the right to know what information mama bajji holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Data Portability: The right to receive a copy of your data in a machine-readable format.
• Right to Object: You may object to the processing of certain types of your data.

7Data Retention Period

Mama bajji does not retain your data indefinitely. A defined retention period is set for each data type. Once that period expires, data is securely deleted or anonymized.

• Account Information: For the duration of the active account and 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Contact Records: Up to 3 years after last contact.
• Cookies & Analytics Data: Up to 24 months.

Mama bajji regularly reviews its data and deletes information that has passed its required retention period. This process runs automatically.

8Children's Privacy

Mama bajji is a platform exclusively for adults aged 18 and above. We do not knowingly collect data from minors. mama bajji's registration process includes age verification.

If a minor is found to have registered on mama bajji by mistake, that account and all associated data will be deleted immediately. If you believe your child is using mama bajji, please contact us right away.

9Privacy Policy Updates

Mama bajji may update this Privacy Policy from time to time. Changes may arise from service improvements, legal requirements, or the adoption of new technologies. For any significant updates, mama bajji will send a notification to your registered email or via the platform.

• Users will be notified at least 7 days before any major changes take effect.
• Continued use of mama bajji after any changes means you accept the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• This page will always display the date of the most recent update.

10Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact the mama bajji data protection team. We are committed to responding to all requests promptly and effectively.

Mama bajji may take up to 30 business days to respond to your privacy complaints. For complex requests, we will notify you in advance.